NAPA Auto Parts - Genuine Parts Company

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• James Ranieri
  ★ ☆ ☆ ☆ ☆
  I went to NAPA and ordered a single stage body paint and when I went to pick the paint up they had mixed it in a base coat I DID NOT ORDER a base coat! I told them that’s not what I ordered I had no use for a base coat on the car I’m painting and the woman at the counter said this is a lot of money I have to speak with my manager. When the woman finally came back to the counter she gave me multiple excuses and reasons why I can not use a single stage paint on a Corvette, now I’ve been painting Corvettes for 40 years and A collector that currently owns 8 Corvettes and have owned over 30 and know what I can and can not do with these cars, I’ve painted multiple corvettes with a single stage and know there’s no problem doing this. But the women at the counter insisted the manager in the back said you can not paint a corvette in a single stage that the paint will bubble because it’s fiberglass and they won’t be held responsible which is 100% not true a complete lie! You can paint corvettes in single stage they just wanted me to eat there mistake of mixing the wrong paint then REFUSED to mix me the right paint. I couldn’t believe what I was dealing with do to a mistake they made so I decided to leave them with there mistake and not purchase the wrong paint that I DID NOT order and write this review to let everyone know what kind of customer service to expect and business ethics to experience at this location. I will never return to this store if this is how there running a NAPA store they should be stripped of there flagship.

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